Searqle – Global Privacy Policy

1. Scope of this Privacy Policy

This Privacy Policy applies to:

• Our website (searqle.com and any subdomains);
• Lookup services, including reverse phone, email, image searches, identity verification reports, and any related add-ons;
• All user interactions with our platform, whether via desktop, mobile browser, or any API integrations we may provide;
• Marketing and communications we send to registered users.

This Policy does NOT apply to:

• Third-party websites or services that you may access through our links;
• Data you provide directly to external partners, advertisers, or social media platforms;
• Any offline interactions unrelated to our website or services.

Each third-party site or service has its own privacy practices, and we strongly encourage you to read their policies.

2. Notice at Collection (for California and Similar Laws)

In compliance with the California Consumer Privacy Act (CCPA), the California Privacy Rights Act (CPRA), and similar U.S. state privacy laws, we provide this “Notice at Collection” to inform you at or before the point of data collection about:

• The categories of personal information we collect,
• The purposes for which this information is used,
• Whether your data may be shared with service providers or partners,
• Your rights to opt out, delete, or access your data.

This information is fully detailed in the following sections of this Policy.

3. What information we collect

To operate effectively and provide the best possible service, we collect several categories of information.

3.1 Information You Provide Directly

When you create an account, subscribe, or interact with our platform, you may provide us with:

• Account Information – such as your name, email address, and billing address, as well as account credentials (secure password or login method).
• Payment Information – such as credit/debit card details, expiration date, CVV, or alternative payment methods (e.g., PayPal), along with billing history and transaction records. NOTE: For your security, we do NOT store full payment card details. All payments are processed through secure third-party providers.
• Lookup Query Data – phone numbers, email addresses, usernames, names, images, or other identifiers you submit for a reverse lookup search.
• Customer Support Communications – any details you share with our support team via chat, email, or contact forms.
• Optional Marketing & Survey Data – if you choose to participate in surveys, beta testing, or promotional programs, you may provide demographic details, preferences, or testimonials.

3.2 Information We Collect Automatically

When you visit our website or use our services, we automatically collect technical and usage-related data, including:

• Device & Browser Information – such as IP address, device type (mobile/desktop), operating system, browser type and version.
• Usage Data – pages you visit, time spent on the site, links you click, search history, and error reports.
• Referral & Campaign Data – the source from which you arrived at Searqle (e.g., search engine, social media, or ad campaign).
• Cookies & Similar Technologies – session cookies for authentication, analytics cookies for performance monitoring, and tracking pixels for marketing optimization.

For more details on cookies and tracking technologies, please refer to our separate Cookie Policy, available in the footer of our website.

3.3 Publicly Available Information

To deliver our lookup reports, we aggregate data from legally accessible sources, including:

• Public registries and directories;
• Spam/scam reporting platforms;
• Social media profiles, online forums, and web mentions;
• Data breach databases;
• Licensed third-party data suppliers.

Such information may include:

• Full names, aliases, or known usernames;
• Current and historical addresses;
• Associated phone numbers and emails;
• Social media and online profiles;
• Employment or education details (if publicly listed);
• Publicly available court or property records;
• Breach or leak history related to the queried contact details.

IMPORTANT: We do NOT access private databases, private social profiles or accounts, confidential government records, or unauthorized sources. We do not engage in data scraping or data crawling where such activities are legally prohibited.

3.4 Sensitive Data

We do NOT intentionally collect sensitive categories of personal data (e.g., race, religion, biometric data, political opinions, or health information). If you believe sensitive data has been included in a publicly available record retrieved via our services, please contact us for removal guidance. We do not intentionally collect biometric identifiers about our users. Certain lookup features may involve processing images submitted by users for search purposes only, as described in this Policy.

3.5 Data About Minors

Our services are NOT intended for children under 18. We do NOT knowingly collect data about minors. If we discover that a child’s data has been collected, we will promptly delete it.

3.6 Image Upload Data (Image Lookup Feature)

If you use our Image Lookup feature, you may upload an image containing a human face. Such images are processed solely for the purpose of performing the requested lookup search. We do not use uploaded images to identify you as a user of the platform and do not use them for marketing purposes. Uploaded images are not retained longer than necessary to process the lookup request and may be automatically deleted after processing, subject to security, fraud-prevention, and legal retention requirements. You are responsible for ensuring that you have a lawful basis to submit any image you upload.

4. Sources of Information

We obtain data from the following sources:

• Directly from you – during registration, subscription purchase, or support interactions.
• Automatically via our platform – through cookies, analytics tools, and server logs.
• Publicly available sources – OSINT techniques gathering from legal, ethical, publicly accessible databases.
• Licensed third-party data suppliers – data brokers and partners with whom we have lawful agreements. We may also use specialized third-party technology providers to process search queries, including identifier-based and image-based matching services.

We combine these data points to compile comprehensive lookup reports, but the availability and accuracy of results depend entirely on external sources.

5. How We Use Your Information

We process personal data only for purposes that are legitimate, necessary, and clearly explained.

We may use your personal information to:

• Provide and maintain the services you request, such as processing lookup queries, delivering reports, and maintaining your account.
• Verify your identity when you log in, make a payment, or request account-related changes.
• Process transactions securely, prevent fraudulent activities, and comply with payment regulations.
• Communicate with you regarding your account, subscription, billing, or support inquiries.
• Send you important service-related notifications, including payment confirmations, security alerts, or changes to our policies.
• Improve our services and user experience, analyzing how users interact with our website to enhance functionality and usability.
• Conduct analytics and research, including aggregated statistics to better understand trends, service usage, and fraud risks.
• Comply with legal obligations, including responding to lawful requests by public authorities.
• Protect our rights and the rights of other users, enforcing our Terms of Use and preventing misuse of the platform.

If you provide explicit consent, we may also:

• Send marketing or promotional communications.
• Invite you to participate in voluntary surveys, beta programs, or feedback sessions.

We do NOT use your data for automated decision-making that has legal or similarly significant effects on you.

6. Cookies and Log Files

Searqle uses cookies, log files, and similar tracking technologies to improve user experience, enhance security, and analyze website performance.

When you visit our website, we may automatically collect technical data such as:

• Your IP address, browser type, operating system, and device information.
• The pages you viewed, the date and time of your visit, and the length of your session.
• Referring URLs and campaign sources (e.g., how you found our site).

Cookies help us remember your preferences, understand how you navigate the site, and provide a more personalized experience. You can manage or disable cookies through your browser settings at any time. Please note that some features of Searqle may NOT work properly if cookies are disabled.

For more details on how we use cookies and how to control them, please refer to our separate Cookie Policy, available in the website footer.

7. Restrictions on Data Use and Resale

The information you obtain from Searqle – including lookup reports, search results, and any other data – is provided for your personal, informational use only.

You are NOT permitted to:

• Resell, redistribute, or publish the data you access through our services.
• Use the information for harassment, stalking, discrimination, fraud, or any unlawful purpose.
• Use lookup results in ways that violate privacy, consumer protection, or anti-spam laws.

Violation of these restrictions may lead to account termination and potential legal consequences.

8. Data Sharing and Legal Matters

We do NOT sell your personal information to third parties. However, we may share it in the following limited circumstances:

• With trusted service providers who help us operate the platform, such as payment processors, analytics services, and cloud hosting providers. These vendors are bound by strict contractual obligations to protect your data.
• For fraud prevention and security, such as sharing IP addresses with anti-fraud services or law enforcement when required.
• For legal compliance, if we are required by law, subpoena, court order, or government request to disclose specific information.
• In the event of business transfers, such as a merger, acquisition, sale of assets, or restructuring. If Searqle is acquired or merged with another company, your data may be transferred to the new owner, who will remain bound by this Privacy Policy until it is updated.
• To protect rights and safety, where disclosure is necessary to enforce our Terms of Use, investigate potential fraud, or protect other users.

We operate in multiple jurisdictions and may transfer personal data to secure servers in the United States, the European Union, or other locations where our service providers operate. All transfers are made in compliance with applicable data protection laws.

9. Data Retention and Deletion

We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy.

The retention period depends on:

• The type of data collected (e.g., billing records may be retained longer for legal compliance).
• Whether you have an active account or subscription.
• Our legitimate business needs, such as resolving disputes, preventing fraud, or enforcing our Terms.
• Applicable legal and regulatory requirements.

When your data is no longer needed, we will either:

• Securely delete it,
• Anonymize it so it can no longer be linked to you.

You may request account deletion at any time by contacting our support team. Deleting your account will also delete most of your stored personal data, except for information we are legally required to retain (e.g., tax or payment records). For lookup queries, we only retain minimal metadata necessary for billing and security.

10. User Rights to Public Data Removal

We provide an opt-out mechanism that allows you to request the removal of phone numbers and email addresses from their display in our publicly accessible search results. Please visit our Searqle Search Opt-Out Policy for more information .

11. Data Security and Encryption

We take the security of your personal information very seriously and have implemented technical, administrative, and organizational measures to safeguard it against unauthorized access, loss, misuse, alteration, or disclosure.

Some of the security practices include:

• Encryption in transit and at rest – all data is transmitted over secure HTTPS connections and stored in encrypted databases using AES-256 and RSA-4096 encryption standards.
• Secure authentication – passwords are never stored in plain text; we store only hashed and salted credentials using industry-standard algorithms.
• Access controls – only authorized personnel with a strict need-to-know basis have access to user data.
• Firewall and intrusion prevention systems to protect our infrastructure from unauthorized access.
• Regular vulnerability scans and security audits to detect and address potential threats.
• Data minimization – we only store what is necessary and delete data once it is no longer needed.

Despite these measures, no system is 100% secure. If we detect a data breach that compromises your personal information, we will:

• Notify you as soon as reasonably possible.
• Inform relevant supervisory authorities, where required by law.
• Take immediate steps to mitigate the impact of the breach.

12. User Rights

General rights for all users

Depending on your location, you may have specific legal rights regarding your personal data:

• Right to access – request a copy of the personal data we hold about you.
• Right to correction – request that we update or correct inaccurate or incomplete information.
• Right to deletion – request that we delete your account and associated data, subject to legal retention requirements.
• Right to opt out of marketing – unsubscribe from promotional emails anytime via the link or account settings.
• Right to object to misuse – if you believe your data is being processed unlawfully, you can request clarification or stop certain processing activities.

Additional rights for residents of California and certain US states (CCPA/CPRA):

• Right to know what personal information is collected and how it’s used.
• Right to opt out of the “sale” or “sharing” of personal information.
• Right to limit the use of sensitive personal information.
• Right not to be discriminated against for exercising your privacy rights.

Additional rights for EU/UK residents (GDPR):

• Right to data portability – receive your data in a structured, commonly used format.
• Right to restrict processing in certain circumstances (e.g., while a dispute is being resolved).
• Right to lodge a complaint with your local Data Protection Authority if you believe your rights have been violated.

To exercise any of these rights, please submit your request via the Help Center. We will respond within the legally required timeframe.

13. Children’s Privacy

Searqle is NOT intended for children under the age of 18.

We do NOT knowingly collect, store, or process personal information about minors.

If we discover that we have inadvertently collected data about a child, we will delete it immediately. Parents or legal guardians who believe their child’s information has been collected can contact us to request removal.

Parents or legal guardians who believe their child’s information has been collected can contact us to request removal. Additionally, some publicly available data (e.g., social media profiles of users aged 13–18) may appear in our search results because it originates from third-party platforms that allow minors to create accounts. Such data can be removed by using our Public Data Removal procedure described earlier.

14. International Data Transfers

Searqle operates globally, which means your personal data may be transferred and stored in countries outside of your own jurisdiction:

• If you are located in the European Economic Area (EEA) or the UK, we ensure that any transfers outside of the EU/UK are done using approved data transfer mechanisms, such as:
  • Standard Contractual Clauses (SCCs) approved by the European Commission.
  • Transfers to countries with adequate data protection laws.
• For US users, your data may be stored in multiple secure data centers within the United States and the European Union.

For US users, your data may be stored in multiple secure data centers within the United States and the European Union. By using Searqle, you acknowledge and consent to these international transfers, provided they comply with applicable legal safeguards.

15. Regional Specific Notices

For United States Users

Your data is processed in compliance with applicable federal and state privacy laws, including the California Consumer Privacy Act (CCPA/CPRA) and other emerging state laws. You have the right to request information about what we collect, to delete it, and to opt out of certain data sharing.

For EU/UK Users

Your data is processed under the General Data Protection Regulation (GDPR) and UK GDPR. We process personal data only on lawful bases, such as consent, contract performance, or legitimate interest. You may also request data portability and lodge complaints with supervisory authorities.

For Other Jurisdictions

If your country or region enforces additional privacy laws, we will comply with those requirements where applicable.

16. Legal Compliance and Disclosure

We may disclose personal data where necessary to:

• Comply with legal obligations or respond to valid legal processes such as subpoenas, court orders, or government requests.
• Investigate potential violations of our Terms of Use or this Privacy Policy.
• Protect the rights, property, and safety of Searqle, our users, or the public.
• Facilitate business transitions such as mergers, acquisitions, restructuring, or asset sales. In such cases, any successor entity will continue to honor this Privacy Policy.

We do NOT disclose your personal information to third parties for their independent marketing or resale purposes.

17. Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or service offerings.

• When we make significant changes, we will post a clear notice on our website and, if you have an account, notify you by email.
• The “Last Updated” date at the top of the policy will indicate when the most recent revision was made.
• Continued use of Searqle after changes are posted means you accept the updated policy.

We encourage you to review this Privacy Policy regularly to stay informed about how we protect your data.

18. Notice at Collection (CCPA/CPRA)

If you are a California resident, this section supplements the rest of the Privacy Policy and applies specifically to you under the California Consumer Privacy Act (CCPA/CPRA).

When you use Searqle, we collect the following categories of personal information for the business purposes described in this policy:

• Identifiers: Name, email address, account credentials.
• Commercial Information: Billing details, subscription history, transactions.
• Internet or Network Activity: Device information, browsing history on Searqle, search queries.
• Geolocation Data: General location (city/state) based on your IP address.
• Publicly Available Information: Names, phone numbers, emails, and other contact details retrieved from lawful sources.

We collect this data to:

• Provide, maintain, and improve our services;
• Process payments and prevent fraudulent activity;
• Respond to support requests;
• Comply with legal obligations;
• Deliver lookup reports and related features.

We DO NOT SELL personal information in exchange for monetary value, but under California law, certain data sharing with service providers for analytics or advertising purposes may be considered a “sale” or “sharing.”

You have the right to:

• Know what personal information we have collected and how it’s used;
• Request deletion of your personal information;
• Opt out of the sale or sharing of your personal data;
• Correct inaccurate information we hold about you;
• Limit the use of sensitive personal information;
• Receive equal service and price even if you exercise your privacy rights.

For full details on your rights, see the User Rights section of this Privacy Policy.

19. Do Not Sell or Share My Personal Information

Searqle DOES NOT knowingly sell or rent your personal information for money.

However, some California privacy laws have a broad definition of “sale” or “sharing”, which may include:

• Sharing identifiers or browsing activity with analytics providers;
• Using cookies or similar technologies for targeted advertising.

If you are a California resident, you can exercise your right to opt out of the sale or sharing of your personal information by visiting our Help Center and submitting a “Do Not Sell or Share My Personal Information” request. The Help Center provides detailed instructions and the necessary forms to complete your request.

Once your request is processed, we will stop sharing your personal information for purposes considered a “sale” or “targeted advertising” under California law.

20. Final Remarks

By continuing to use Searqle, you acknowledge that you have read this Privacy Policy and understand how we collect, use, share, and protect your data. We are committed to maintaining transparency and ensuring that your personal information is handled responsibly and lawfully.

If you have questions, concerns, or complaints about this Privacy Policy or our data handling practices, you can contact us through our Help Center or send a letter to the following mailing address:

Outlimit Inc., 3524 Silverside Road Suite 35B, Wilmington, County of New Castle, Zip Code 19810-4929,
Delaware.