Refund Policy

Last updated: 28 April 2026

PLEASE READ CAREFULLY BEFORE PLACING YOUR ORDER AS IT DETERMINES YOUR RIGHTS WITH REGARD TO YOUR PURCHASES, INCLUDING ESSENTIAL RESTRICTIONS AND EXCLUSIONS.

This Refund Policy is an integral part of Terms of Use.

Refunds for Searqle Services shall be regulated by this Refund Policy.

If you have any questions, you can contact us via our Help Center. We are convinced that most of claims for refund may be avoided if you accept professional help from our customer support team.

Refund Provisions

To request a refund, you must visit our Help Center and follow the instructions provided there.

This Refund Policy applies to both Subscription Plans and One-Time Purchases.

The Company does not generally provide partial or full refunds once the subscription period has started, except as otherwise specified in these Terms or in special circumstances, at Searqle’s sole discretion on a case-by-case basis. We warrant refunds in cases where you are not satisfied with Searqle for any reason; however, this does not mean that refunds will be granted in all cases. Your eligibility for a refund may depend on how much time has passed since the transaction and whether you have used any paid services.

You have the right to request a refund within 14 calendar days from the payment date, subject to applicable law. This right may only be exercised once, for your first purchase with the Company. Notwithstanding the above, the right to receive a refund within the 14-day period applies only if you have not used the paid services. No refund will be issued after 14 days have elapsed since the purchase date. If you have successfully used Searqle within the trial period, did not turn off automatic renewal, and continued to use the services after being charged the full price, you may forfeit the right to a refund.

No refund will be issued in the following cases:

• You have lost access to your account due to misplaced login credentials.
• The reasons for the refund request are beyond our control, including but not limited to lack of internet access, failure to follow our guidelines or customer support team's assistance, refusal to accept technical assistance, or purely personal reasons (such as changing your mind, accidental purchase, or deciding not to use the services).
• Refund requests based on personal sensitivities or intolerances.

All refund requests must be submitted by the person who originally made the purchase.

To request a refund, please visit our Help Center and follow the instructions provided there.